Return Policy

Our goal at cehhi.com is to satisfy your demands with premium USB charging cables and accessories. Our first goal is making sure you're satisfied. Our Return Policy describes how to return things for a refund or exchange if you're not happy with your purchase.

Qualifications for Refunds

In order to qualify for a refund, kindly make sure that:

The purchase was made within the last thirty days.
The item is undamaged, in its original box, and in its original condition.
Items That Are Not Returnable

A few products cannot be returned, including:

Cards as gifts
Products with software that can be downloaded
Things designated as final sale
How to Start a Refund

Get in touch with us: Please email support@cehhi.com to our customer service team to begin the return procedure. Give your order number, the specifics of the item you want to return, and an explanation of the return.
Obtain Return Authorisation: After reviewing your request, our staff will send you a Return Authorisation (RA) number and return guidelines if your request is accepted.
Transport the Item: Enclose the item safely in its original packing, along with any manuals, documentation, or accessories. Put the return instructions address on the package and mail it there after writing the RA number on the outside.
Returns

We will let you know whether your refund has been approved or denied as soon as we receive and review your return. If accepted, your refund will be handled and, according to the terms of your payment provider, a credit will be issued to the original payment method within a predetermined period of time.

Untimely or Absent Refunds

If your refund hasn't arrived yet:

Recheck your credit card statement or bank account.
Get in touch with your credit card provider or bank; it can take some time for your refund to appear on your account.
In case you've followed all the steps and haven't gotten your refund, kindly reach out to us at support@cehhi.com.


Trades
Items are only replaced if they are faulty or broken. If you would like to exchange an item for the identical product, please send us an email at support@cehhi.com along with your order number and the specifics of the problem.

Costs of Return Shipping

The cost of postage for returning your goods will be at your own. The cost of shipping is not refundable. The cost of return postage will be subtracted from your refund if you are eligible for one.

Broken or flawed goods

Should you receive a defective or broken item, please email us at support@cehhi.com right away. If necessary, we will set up a replacement or reimbursement, which will cover the cost of return shipping.